Purchasing

DS Wireless using "Payment Express" for all credit card payments. This ensures that all transactions made will be secure and authenticated before and payments are made.

DPS has been developing and providing innovative and robust payment solutions for the Australian and New Zealand markets since 1997. Their clients include companies such as Air New Zealand, Bank of New Zeland and Fontera. So you have nothing to worry about in that department.

For further information regarding "Payment Express"and how it encrypts and processes transactions, please visit www.paymentexpress.com


Delivery - spend over $99 delivery is FREE !

At DS Wireless we know time is precious. We will endeavour to despatch your order within 5 working days of being confirmed.

Plus dont forget if your order is over $99 (incl'd GST) delivery is FREE anywhere in New Zealand.If your order is less than $99 then a delivery charge will be incured in the total price depending on where you live.

Courier Charges

Auckland Area
$7
North Island Area out side of Auckland
$12
South Island
$20

Dont forget we cant deliver to a PO Box, private bag, weekends or public holidays.

We currently only offer delivery in New Zealand. We use CourierPost so you can be sure your delivery will be in safe hands.


However please choose carefully before you place your order as we do not refund if you change your mind. If the goods you recieve are faulty then we will meet our obligations under the Consumers Guarantees Act.

If you have not recived what you ordered then you must contact us on the above details within 7 days days of recieving the goods.


If your product needs to be serviced under warrenty because of a manufacturing fault then you can take the product with your invoice to any DS Wireless or Vodafone retail store.


Warranty

All Faulty units and OBF's (out of box failures) must follow these warranty processes. Please click here to read these.



For
Questions
on...
Manufacture Details
Handset/Device
Warranty Period
Battery
Warranty
Period
OBF Period
(days)
Apple iPhone
0800 700 787
12 Months
12 Months
24 Hours
Blackberry
0800 921 021 24 Months
6 Months
28

Huawei:
Vodem/Stick
VMC

0800 921 021
24 Months
12 Months
28
LG
0800 666 780
12 Months
6 Months
28
Nokia
0800 665 421
24 Months
6 Months
28
Samsung
0800 726 7864
Non Vodafone live! - 12 Months
Vodafone live! - 24 Months
6 Months
14
Sony Ericsson
0800 100 150
24 Months
12 Months
28

 




Click here for - Full Terms & Conditions